Rooted Reach Collective ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and what rights you have regarding your data when you visit rootedreachcollective.com or purchase our products.
What Information We Collect
Information you provide directly: When you purchase our 30-Day Social Media Strategy, you provide payment information through Stripe and business information through our strategy intake form. This includes your name, email address, business name, platforms you use, and goals you share with us.
Information collected automatically: When you visit our site, we may collect standard web data such as your browser type, device, and pages visited. We do not use tracking cookies beyond what is necessary to operate the site.
How We Use Your Information
We use the information you provide solely to build and deliver your custom 30-day social media strategy. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your email address may be used to follow up regarding your purchase or to send you information about Rooted Reach Collective products and updates. You may opt out of marketing emails at any time.
Payment Information
All payments are processed securely through Stripe. Rooted Reach Collective does not store your credit card information. Stripe's privacy policy governs the handling of your payment data and can be reviewed at stripe.com/privacy.
Your Strategy Data
The business information you enter into our strategy tool is used only to generate your custom plan. We do not store your strategy between sessions — your plan is built fresh each time and is yours to save and keep. We recommend downloading your strategy as a PDF immediately after it is generated.
Third Party Services
We use the following third-party services to operate our business:
Stripe — payment processing
Anthropic — AI technology that powers our strategy builder
Cloudflare — website security and performance
Hostinger — website hosting
Each of these services has its own privacy policy governing their use of data.
Data Retention
We retain purchase records as required for business and tax purposes. Business information submitted through our strategy tool is not permanently stored on our servers beyond what is needed to generate your plan.
Your Rights
You have the right to request access to the personal information we hold about you, request corrections, or request deletion of your data. To make any of these requests, contact us at hello@rootedreachcollective.com.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or how we handle your information, please reach out at hello@rootedreachcollective.com.